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FAQ
Packaging & Shipping
1.Q: Where is your company located ? How can I visit there ?
A: Our factory is located in Xingtai City , Hebei Province, China . Welcome to visit us .
2.Q: Can I get sample and how long will it take ?
A: Yes, We can supply free sample. And you need to pay for the courier only . About 7 days after receiving the payment , we will send it out.
3.Q: What's the MOQ?
A: Our MOQ is 300 pcs.
4.Q: Can I have my own customized product?
A: Yes, Your customized requirements for color , logo, design, package, carton mark, your language manual etc. Are very welcome.
5.Q: Can I mix different models in one container ?
A: Yes, Different models can be mixed in one container.
6.Q: What's the delivery time?
A: It will take about 25-30 days to finish an order. But the exact time is according to actual situation.
7.Q: What is the payment terms ?
A: T/T, L/C at sight
8.Q: How does your factory carry out quality control?
A: We attach great importance to quality control . Every part of our products has its own QC.
9.Q: What certificate do you have ?
A: We have CCC, CE(EN71 , EN14765, EN1888) ,SGS,ISO9001etc. Also we can supply any certificate if you need if the qty is OK.
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